Contact us
Kia ora (hello)! We'd love to hear from you. Ask us anything about courses, visas, accommodation or work, and a real person will get back to you.
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See student life, events and news from campus.
Who to contact
Current students: not sure who to ask? Start here.
Emergency? Call 111 (police, fire brigade or ambulance). Then call our school emergency phone: +64 21 0259 5499.
| I need help with | Contact |
|---|---|
| My classes, coursework or progress | Your facilitator, through the Learning Management System (LMS) |
| Something my facilitator hasn't sorted | Your Programme Leader |
| Enrolment, letters, my student ID, absences | Student Support Services: student.registry@aspire2.ac.nz |
| Feeling stressed, homesick or unsafe | Pastoral care: pastoralAKL@aspire2.ac.nz or 09 555 5400 |
| My laptop, logins, Wi-Fi or printing | IT Support: itsupport@aspire2.ac.nz or 09 555 5433 |
| Fees, payments or refunds | study@aspire2international.ac.nz |
| The Student App or Student Portal | study@aspire2international.ac.nz |
| A complaint I can't sort with my facilitator | Your Programme Leader, then our General Manager: simon.singh@aspire2.ac.nz |
| A crime that isn't an emergency, or lost property | Police: 105 |
| Health advice, any time | Healthline: 0800 611 116 (free) |
| Need to talk to someone, any time | Free call or text 1737 |
| My insurance claim | OrbitProtect: 0800 478 833 |
| My visa | Immigration New Zealand: immigration.govt.nz, or a licensed immigration adviser |
Reception, Student Support Services, IT Support and pastoral care are open Monday to Friday, 8.30am to 5pm. Our campus is at Level 8, 62 Victoria Street West, Auckland Central, Auckland 1010. Reception is your first stop for anything else.